// CHANNEL 01
Ask the AI first.
The composer on the homepage answers most questions live — including the ones not on this page. Faster than anything we can write.
Open Cambio →// SUPPORT
Real humans. Same-day reply.
Three ways to reach Cambio support. The fastest path is usually the AI in the composer — it answers most questions live. For everything else, you get a same-day human reply from a small team that actually built this.
// CHANNEL 02
Email support.
For anything the AI can't resolve. Reach a person at [email protected]. A ticket opened during working hours gets a reply the same day; outside them, the next working morning.
[email protected] →// CHANNEL 03
Open a tracked ticket.
For payment issues, AML reviews, or anything you want a paper trail on. Use the form below — every ticket gets a Case ID and a guaranteed response.
Scroll to form ↓ →Contacts
How to reach us
- Working hours
- 06:00 – 14:00 GMT, Monday to Friday
Outside these hours the AI assistant answers immediately and your ticket is queued for the next working morning. - [email protected]
- Business, press, partnerships
- [email protected]
For listings, partnerships and press. Say in the subject what it is about. - Online chat
- Built into every page — the AI assistant answers instantly. There is no live human chat: a person replies by email, same day during working hours.
- Company
- Cambio Technologies, S.A.
Registered in the Republic of Panama
Public Registry Folio 155788233
// TICKET
Open a tracked support case.
Every submission gets a Case ID. You'll receive an email confirmation within minutes and a substantive reply within 24 hours (typically same-day during UTC business hours).
// FAQ
Most questions are answered here first.
The FAQ covers 18 of the most common questions — KYC, settlement time, how the rate works, API access, and cross-chain mechanics. Save yourself a ticket.
Browse FAQ →